Tuesday, January 27, 2009

I wouldn't stay here, its nice but no internet!

By Chris Linch

Ten years ago you would have never heard a complaint about a hotel like this. The staff was very rude when questioned on why the internet was down for four hours. You know, I am amazed at how people actually book hotels based on the internet.

There are many other features to hotels that are very nice. I like bars in hotels. Forget the internet, and I am an internet guru. I like to book a hotel that has relaxing amenities that I can enjoy away from home. The last thing I do on a trip is spend my time on the internet.

On our site we just got a review from a guy who rated a four star property 1 out of 5 points because their internet was not working. Can someone really stay that a hotel was a 20% rating because the internet was out? Here is the best part the client listed these all as positive things, but still didn't like the hotel. "They had great food, great prices and the room was large. I loved that I could park on the same floor as my room, and the security system added to the stay." The only bad point was that the internet did not work.

I just can't believe that it would be an eighty percent deduction for the internet being down. I understand that people on business trips need the internet, so I am not referring to them. What I don't understand is this guy was staying there on his way to port off on a cruise. Look out Carnival, you will get a complaint because there is no internet in the middle of the Atlantic Ocean. Hide the comment cards. I can't believe this guy can't give up the internet for one night and enjoy the beautiful Cocoa beach.

My point is that I can't believe people travel to what I would consider paradise and complain that the internet is not working. They travel all this distance from home, and all they want is to sit in front of a laptop. Even at a beautiful beach. My feeling is I would rather the hotel not have the internet, then there is no risk of me wasting my time looking at it. - 16492

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